Middlesbrough benefits from a new disc repair service
16/06/2010
At the recent Music Live festival, Middlesbrough Libraries launched a new disc repair service for the community.
Drawing crowds of 60,000, the festival was the ideal time to launch the service which enables the public to take their scratched CDs, DVDs, games and Blu-Ray discs to the library to get them repaired. In a matter of minutes Central Library staff can repair a scratched disc, restoring it to mint condition – all for a fraction of the cost of replacing it.
Middlesbrough is the third library service in as many months to offer this new service to the public in partnership with the UK’s leading supplier of specialist disc repair machines, Total Disc Repair (TDR).
Alyson Hogarth at Middlesbrough Library said “We are always looking to expand our offering and reach new corners of the community. Disc repair is a perfect solution and helps us to do just that. It also gives us another revenue stream to support our other activities.”
“Despite the obvious benefits that disc repair can bring to the library market it is a very new service. It’s great to work with forward-thinking libraries like Middlesbrough who have truly embraced it.” recognized Pippa Westerman, Sales Manager at TDR.
Libraries only need to look to the games and DVD rental markets to realize how crucial disc repair can become to their existence. In a few years the number of machines in use in the UK alone has rocketed to over 1,500. Both markets use their machines for slightly different purposes; the games market to repair pre-owned stock enabling them to sell mint condition discs with higher re-sale prices whilst the DVD rental market typically use it to maintain the condition of their own rental stock to build customer satisfaction and loyalty.
With over 3,000 libraries in the UK there are huge opportunities for libraries and communities alike.
“For us, the fact that we can also repair and maintain our own stock, removing the huge replacement bill that we have, made the decision to go ahead with disc repair even easier. The money we save will be re-invested in new stock which will broaden the choice of games, film, music and talking books for our customers.” said Alyson Hogarth.
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